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Thomas Wines

FAQ

When will my first wine club order be shipped?

Are all wines discounted? 

When l join the club and buy a dozen wine, does this wine count towards my annual commitments?

I'm a Thommo's Selection Member can I select the wines for my two annual six packs?

Do I have to be a member for a certain length of time?

How do I cancel my Membership?

Can anyone else use my membership to receive discounts and benefits?

How do I receive my discount on purchases other than my club packs?

I have forgotten my account password; how can I retrieve this?

How do I change my shipping address, or any other contact details? 

If I have changed address and my wine is despatched to my previous address, will I be charged for re-delivery?

I will be away during my next shipment, what can I do?

I’d like to check the whereabouts of my order, who can help?

When will my credit card be charged?

Will I be charged shipping costs?

Order Thomas Wines!